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CASE STUDY · Mauka One + Puremess Skincare

How we grew a family artisan brand by 39% in revenue

Puremess Skincare was our first test client. The brand Jove apprenticed at. The natural starting place to prove the Mauka One model on a real business with real stakes.

Visit Puremess Skincare →

Category: SkincareLocation: West Wittering, West SussexEngagement: Ongoing
Puremess Skincare Lemon lip balm product shot produced by Mauka One
+39%
Revenue
+27%
Orders
+30%
Traffic
+9%
AOV
+7%
Conversion

The brand

Who

Gemma and James, husband-and-wife founders running a family skincare business out of West Sussex.

What

Natural, handmade skincare made in small batches. The brand Jove apprenticed at before building Mauka One.

Why this case study

It's the brand we know best. The numbers below come from a brand we have genuine skin in.
Chapter 01

The starting point

Puremess sells excellent product through a beautiful website to a small but loyal audience. The challenge wasn't product quality. The challenge was the same one every small artisan brand faces: great products, gorgeous photography, almost no traffic.

Gemma was producing the brand's social content alongside formulating, packaging, and shipping. Time was the bottleneck. The content that did go out was thoughtful and on-brand but inconsistent and low volume. The website converted well when visitors arrived, but the funnel above it was thin.

The classic small product brand problem. Traditional agencies were too expensive. AI UGC tools alone wouldn't solve it because the missing piece was strategy, not just videos. We needed a way to give an artisan brand enterprise-grade marketing without enterprise-grade overhead. Puremess became the test.

Chapter 02

The strategy

Before producing a single asset, we ran the full Mauka One Brand Audit + Strategy on Puremess. The audit identified three priorities that became the focus of everything else:

  • Volume over polish at the top of funnel. Puremess's existing content was beautiful but rare. Under Meta's Andromeda model, the algorithm rewards creative diversity, not asset-by-asset perfection. We needed 8-12 new pieces per month, not 1-2.
  • Faceless and AI UGC where founder content was the bottleneck. Gemma is the brand's natural voice but her hours are finite. AI UGC handled the daily volume so her founder content could focus on the moments where it actually wins (founder presence, story moments, education).
  • Slideshow distribution to bypass cold start. A new brand on a new TikTok account starts at zero. Puremess didn't have months to build organic reach from scratch. Our slideshow network gave content distribution into established skincare audiences from week one.

This became the operating system. Strategy first, content second. Every piece briefed against the audit, not against generic "do more on social."

Chapter 03

What we delivered

The monthly engine, running consistently:

Strategic AI UGC video

6-10 short-form videos per month, scripted against the audit, paired with brand voice and visual references. Used for Reels, TikTok, and organic feed.

UGC-based stills

Product photography and lifestyle stills produced from AI prompting and brand assets. Used for grid posts, Pinterest, and slideshow distribution.

TikTok slideshow distribution

5+ slideshow posts per month distributed across our skincare-category network accounts, averaging 1,000+ views per post with Branded Content disclosure.

Mauka Altimeter tracking

Monthly tracking of altitude across reach, conversion, retention, and revenue. Visible measurement of compound progress, not vanity metrics.

Founder content integration

Stacked our AI UGC with Gemma's phone footage and behind-the-scenes content. Best of both worlds: volume from us, authenticity from her.

Strategic direction monthly

Ongoing brand direction over WhatsApp. Spotting what was working, what to double down on, what to kill, in near real-time.
See the work

The content that did it

Six of the short-form videos from the monthly engine. The kind producing higher engagement than Puremess's professionally shot content, in Gemma's own words.

Puremess Organic Shampoo Lavender and Geranium product shot produced by Mauka One
Product stills produced for grid posts, Pinterest, and slideshow distribution.

Whilst we felt lucky to be a 'test' client, I honestly didn't think AI could capture our brand voice, but the engagement on the UGC is much higher than our professionally shot videos. Jove and Mauka One have given us so much time back.

Gemma, Founder at Puremess SkincareWest Wittering, West Sussex

Chapter 04

The results

Five metrics moved together. That's what matters. A single metric improvement is often noise or one-off. A coordinated lift across acquisition, conversion, and order economics is signal.

Traffic up 30 percent

The combination of consistent organic content, slideshow distribution, and SEO foundations from the audit drove a 30 percent increase in site traffic. Importantly, this wasn't paid traffic. It was earned reach compounding over time.

Conversion rate up 7 percent

Better-qualified traffic combined with strategic on-site improvements identified in the audit (some copy changes, social proof placement, clearer product positioning) lifted conversion rate. The traffic was warmer because the content was doing its job before they hit the site.

Average order value up 9 percent

Storytelling content that highlighted full-routine usage rather than single-product spotlights shifted buyer behaviour toward multi-product orders. Content shaped purchase patterns, not just purchase decisions.

Orders up 27 percent, revenue up 39 percent

The compounding effect of more traffic, higher conversion, and bigger orders produces a revenue lift that's greater than any single input. This is what a coordinated marketing system looks like working as designed.

Chapter 05

What this proved

Puremess validated three things that became foundational to how Mauka One operates with every client now.

One: AI UGC, when briefed strategically, can outperform professionally shot brand content. Not just match it. Outperform it. Gemma's own words.

Two: Small artisan brands don't need expensive agencies or expensive ad spend to grow significantly. They need a strategic content system run consistently for 90+ days. The compounding does the rest.

Three: The biggest unlock for a founder isn't marketing tactics. It's reclaiming the hours marketing was taking away from the product. Gemma got her time back. The revenue followed.

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